Can my hat be cleaned?We do not clean hats. Having said that, we can usually do something to improve the status of your fur felt hat in most circumstances. As long as your hat is not severely soiled, a brush, steam and block will usually do the trick and knock it back into shape. If the brim has lost its snap, a press on the flanges can flatten it and bring it back to life. Sew-on hat bands can be replaced, as can leather sweat bands and linings. For prices and more information, contact the store at 1-800-875-1428. Driving directions
Note: Since January 2008, much of Highway 40(I-64) is closed for construction. It is recommended you get exact directions below by entering your information in the form. Our store is in downtown St. Louis, near the intersection of 14th & Washington. Enter your starting address for exact directions. From I-70 EastFrom I-55 NorthFrom I-64 EastDo you make the hats you sell?Although we are technically called Levine Hat Manufacturing Co, Inc., we do not produce hats on the mass scale that we used to manufacture. Instead, our business is primarily involved in retail sales and distribution of fine quality headwear, clothing, and accessories made in all parts of the world. We are not capable of producing some of the finest quality men's felt hats to be found. When hats require additional attention and customization, or you are looking for something difficult to find, we have all the capabilities to make you a specialty hat the old world way. Do you sell gift certificates?Levine Hat Co. Gift Certificates are available in all denominations. Order Gift Certificates Online or call the store at 1-800-875-1428. What size hat do I wear?Finding your hat size is simple. Just measure around the widest part of your head with a string or tape measure and compare to the chart below. If you'd prefer, you may give us your measurement in inches and we'll take it from there!
What is your policy on returns/exchanges?
Shipping in the contiguous U.S. is done via UPS. We charge actual shipping rates, calculated at the time of purchase, based on the size and weight of your purchase. Simply click the "estimate shipping" button after you have added the desired items to your cart. You will then be able to enter your address and will be given the shipping cost for these items. For most international orders, shipping is via USPS. If shipping is not via USPS, then it will be shipped with UPS. A table rate is applied depending upon the weight of a package and current USPS rates. View countries we ship to and estimated international shipping rates If you need to exchange hat or cap for a different size, color, or style, you may request an RMA by sending a quick message here. Note that return shipping costs will be applied under most circumstances. Returns and exchanges are to be accepted within one month of the receipt of your purchases. Any returned items must be in the original, unworn condition that they were sent. Finally, Levine Hat Company always does everything in our power to satisfy our customers. If you have any comments, concerns, or problems, please contact us and we will always do our best to resolve the issue at hand. How much is shipping?We ship UPS ground (unless otherwise instructed) and charge $10 for the first item, and $4 for each additional item after that. When you order online, your actual shipping charges will be calculated and added to your order, based on the weight of your package and the location you enter. Do you ship internationally?We can usually ship to the following countries: Levine Hat Company has shipped fine quality men's hats to all corners of the world. If you wish to ship to one of the countries above, please note that we cannot ship to addresses whose existence we cannot verify, nor to those with non-matching credit card information. If we cannot verify your information, our policy is to send an email to the address you provided when you registered, requesting verifiable address information. During this time, your order is considered to be "on hold." If we do not receive a response within three(3) days, the order is cancelled, and any payments are refunded. Has my order shipped yet?We are currently in the process of integrating UPS tracking number data into our online order system so that you can check your details inside your account. For now, you can call the store or email us and we'd be glad to get you a tracking number. Where can I request a catalog?If you don't have an account, sign up for one here. After registering, you can edit your postal mail and email preferences by going in "My Account". I'm just getting into hats; how do I know what is the best style for me?Personal preference is always the most important factor, but here are a few rules of thumb. Are there rules about which hats are suitable for which occasions?Historically, different hats have been suited for different affairs. Nowadays, most men will choose a style in hats that suits them, and build a collection of colors and materials in that shape. What is the best way to care for my hat when I'm not wearing it?
General Hat Care and MaintenanceHandling your HatStoring your HatHow long has Levine's been in business?Levine Hat Company is firmly rooted in Saint Louis, Missouri, where it has been a community institution for over 100 years. Our current location is at 1416 Washington Ave., a three-story, 30,000 sq/ft showroom and warehouse facility where a small team of workers are responsible for a variety of tasks. genuine interest in our customers embodies who we are and what we do at Levine Hat Company, and it even won us an award in the Riverfront Times for Best Retail Experience. We are technically called Levine Hat Manufacturing Co, Inc., although we do not produce hats on the mass scale that we used to manufacture. Instead, our business is primarily involved in retail sales and distribution of fine quality headwear, clothing, and accessories made in all parts of the world. That is not to say that we are not capable of producing some of the finest quality men's felt hats to be found. Another veteran of our store, Mr. James "Pete" Peterson, is something of a magician when it comes to hats. With over 30 years of tips and tricks up his sleeve, our customers and employees are continually amazed at his craftsmanship when hats require additional attention and customization. Where can I find out more about a specific brand/style of hats?Post your question in the forum. That way, the community can join in the discussion. |
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